Zero Spam Policy

We have a zero tolerance policy on SPAM. If you send unsolicited email messages, commonly known as SPAM, your account WILL be terminated, NO exceptions and excuses.

Sending unsolicited mail messages, including, without limitation, commercial advertising and informational announcements, is expressly prohibited. A user shall not use another site's mail server to relay mail without the express permission of the site or distributing, advertising or promoting software or services that have the primary purpose of encouraging or facilitating unsolicited commercial E-mail or spam.

It is contrary to Dot Easy Australia Pty Ltd. policy for customers to use our servers to effect or participate in any of the following activities:

To post to any Usenet or other newsgroup, forum, e-mail mailing list or other similar group or list articles which are off-topic according to the charter or other owner-published FAQ or description of the group or list;

To send unsolicited mass e-mailings, if such unsolicited e-mailings provoke complaints from the recipients;

To engage in any of the foregoing activities using the service of another provider, but channelling such activities through a Dot Easy Australia Pty Ltd. provided server, or using a Dot Easy Australia provided server as a mail drop for responses;

To falsify user information provided to Dot Easy Australia Pty Ltd. or to other users of the service in connection with use of a Dot Easy Australia Pty Ltd. service.

When Dot Easy Australia Pty Ltd. becomes aware of an alleged violation of its Acceptable Use Policy, Dot Easy Australia Pty Ltd. may initiate an investigation (within 24-48 hours). During the investigation Dot Easy Australia Pty Ltd. may restrict Customer’s access in order to prevent further possible unauthorized activity. If the Customer is found in violation of our SPAM policy, Dot Easy Australia Pty Ltd. may, at its sole discretion, restrict, suspend, or terminate Customer's account and/or pursue other civil remedies. Also, Dot Easy Australia Pty Ltd. reserves the right to pursue civil remedies for any costs associated with the investigation of a substantiated policy violation. If such violation is a criminal offence, Dot Easy Australia Pty Ltd. will notify the appropriate law enforcement department of such violation.

Dot Easy Australia Pty Ltd. does not issue service credits for any outages incurred through service disablement resulting from Policy violations

The Customer shall be held liable for any and all costs incurred by Dot Easy Australia Pty Ltd. as a result of the customer's violation of these terms and conditions. This is including, but is not limited to, attorney fees and costs resulting from Postmaster responses to complaints from and the cleanup of unsolicited commercial mailings and/or unauthorized bulk mailings and/or news server violations. First violations will result in a Cleanup Fee of $250 AUD and the customer’s account will be reviewed for possible immediate termination. A second violation will result in Cleanup Fee of $500 AUD and immediate termination of the customer’s account. The Customer who violates this policy agrees to also pay Investigation Fees of no more than $125 AUD per hour that Dot Easy Australia Pty Ltd. personnel must spend to investigate any violations.

Modification
Dot Easy Australia
Pty Ltd. reserves the right to add, delete, or modify any provision of this Policy at any time without notice.

Reporting Network Abuse
Any party seeking to report any violations Dot Easy Australia policy may contact via e-mail: abuse(at)doteasy.com.au

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